Order Times + Shipping
+ FREE Shipping for orders over $149.
+ $10 Flat Rate Shipping Australia Wide.
+ $15 Flat Rate Express Post Australia Wide.
+ All orders include standard tracking.
+ We Ship WORLDWIDE, international shipping fees calculated at checkout.
+ Afterpay available at the checkout.
+ If ordering multiple items ore pre order items we will ship all items at once when the final piece is complete of your order, unless requested otherwise.
Louie Luxe orders are all processed locally on the Gold Coast and shipped with Australia Post. Once your order is dispatched you will receive a shipping confirmation email with an automated tracking link so you can know when to expect your delivery.
Your freshly produced fine art print will arrive flat (never rolled), with each order is packaged with the utmost care here in our Gold Coast studio and presented beautifully for gifting.
Louie Luxe cannot take responsibility for your parcel once it leaves our studio. We are unable to take responsibility if your order is delayed in transit due to COVID-19. Thank you for your understanding and supporting our local business, the shipping rates provided below are a guideline from Australia Post.
Please note international deliveries to may incur customs or import taxes/fee. Unfortunately, this is not something Louie Luxe can cover as we have no control over these fees. If you require your order earlier, Express Shipping is available on international orders, please email firstname.lastname@example.org for this option.
|Local Gold Coast orders||FREE pick up available in Southport|
|Orders over $150 (Aus. Wide)||FREE standard shipping||3 - 6 Business Days|
|Orders under $150 (Aus. Wide)||$10 flat rate standard shipping||3 - 6 Business Days|
|Express orders (Aus. Wide)||$14 flat rate express shipping||1 - 3 Business Days|
|International orders||Costs calculated at checkout|
TURN AROUND TIMES
Please note turnaround times may vary depending on your item/s purchased. We have outlined below the current time frame on our products. Depending on the shopping season and holiday period this time frame may increase (e.g. Mother's Day + Christmas).
3 - 5 day turnaround
+ POETRY, CHAPTER, SNAPSHOT, COLLAGE, HER + LETTER ART PRINTS
+ APPAREL + TEXTILES
7 - 9 day turnaround
+ CUSTOM MOMENTS, VOW MOMENTS + FUR BABY MOMENTS PRINTS
2 week turnaround
+ CUSTOM BLANK CANVAS
4 week turnaround
Due to the level of customisation of the following pieces we do require up to 4 weeks to complete your order.
+ TATTOO designs
Please note Public Holidays and weekends are not included in turnaround and shipping times.
For all returns and exchanges please email email@example.com