Visit our order times + shipping pagefor more details on turn around times for prints

Absolutely! We can improve the quality of even the oldest photos. You can scan or take a photo of your physical images and send them to us to be updated.

Unfortunately we can't offer previews on our designs but we can assure you Jesselou will make sure your combined image all works perfectly together.  If she has any concerns, we would get in touch with you, so please know your order is safe in her hands!

The basis of my brand IS my hand lettering. No fonts here (except for the occasional teeny tiny caption on a custom piece at the bottom of the print) - my designs are created using high quality inks, brushes, paper and my hands. I digitalise the artwork to bring you your pieces in tangible form.

Yes, if you are after something in particular when it comes to sizing, let me know and I will be able to provide you with a specialised quote via email hi@louieluxe.com.

I have had the pleasure of working with a decent number of brands to bring their logo to life. At present, however, I am focussing on creating beautiful products for my online store to help spread my message of love and growth.

This is not something I specialise in... I hope you are able to find a suitable supplier for your big day!

Your print layout will be either created in the Portrait or Landscape layouts. you just have to choose your preference for the space it is going in. If you are unsure, portrait is generally preferred.

A5
148 x 210 mm
5.8 x 8.3 in

A4
210 x 297 mm
8.3 x 11.7 in

A3
297 x 420 mm
11.7 x 16.5 in

A2
420 x 594 mm
16.5 x 23.4 in

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with original tagging still attached.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item for an exchange. 

Still have a question?Email us directly at hi@louieluxe.comand we'll get back to you as soon as possible